Via phone from 8:30am to 8:00pm E.T. on banking days:
via email, for response within one banking day:
For questions about submitting claims, claim status, claims adjudication or network services, please refer to the FAQ document for the payer located on the Payer Info screen or contact the payer directly.
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PNC Remittance Advantage offers you, at no additional cost, the ability to receive electronic funds transfer payments (EFT) and electronic remittance advices (ERA) for your claims from participating healthcare payers.
Need Access? See the
Access Relationship Security FAQ